Course Catalogue

This qualification reflects the role of individuals who are competent in a range of Information and Communications Technology (ICT) roles, including animation, basic cloud computing, basic cyber awareness, digital media skills, generalist IT support services, networking, programming, systems and web development.

Individuals who work in these fields apply broad sets of skills, including foundational knowledge in critical thinking and customer service skills, to support a range of technologies, processes, procedures, policies, people and clients in a variety of work contexts.

Occupations relevant to this qualification in industry sectors such as Education Support, Information Technology, Information Technology Support Services include: 
> Help desk assistant/officer
> ICT operations/user support
> PC support
> Technical support

CDU Domestic Entry Requirements

There are no entry requirements into ICT30120 Certificate III in Information Technology however the preferred pathways for candidates considering this qualification may include:

> Completion of ICT20120 Certificate II in Applied Digital Technologies, or other relevant qualifications.
> Demonstrated vocational experience in a range of work environments using information technologies.

Students attend a pre-enrolment interview with the lecturer to determine if they have the required LLN and Digital Literacy skills to successfully engage in the qualification and that the course selection is suitable. 

To ensure you have the right skills and support to succeed in your course, a Language, Literacy and Numeracy (LL&N) evaluation helps identify any areas where you may need additional support to help you achieve your goals.