A set of skills to equip an individual to sell, serve or supply alcohol responsibly.
This skill set is for personnel involved in the sale, service, promotional service, delivery and supply of alcohol to customers. It also applies to the licensee who is ultimately responsible for managing the responsible service of alcohol.
The unit also applies to security staff who monitor customer behavior and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.
Responsible practices must be undertaken wherever alcohol is sold, served, or supplied, including where alcohol samples are served during on-site product tastings. This unit therefore applies to any workplace where alcohol is sold, served, or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.
This program is available to international students (CRICOS exempt).