Course Catalogue

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills.

They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources.

They may provide leadership and guidance to others with some limited responsibility for the output of others. 

Possible occupations relevant to this qualification include:

• Administrator
• Assistant Manager
• Customer Service Assistant
• Office Administrator
• Personal Assistant

To gain entry int BSB40120 Certificate IV in Business, it is preferred that candidates have:

• BSB30120 Certificate III in Business or other relevant qualifications and/or
• Relevant vocational experience.

Students may be required to undertake a Language, Literacy and Numeracy (LL&N) assessment to establish support requirements for this qualification.

To ensure you have the right skills and support to succeed in your course, a Language, Literacy, Numeracy and Digital Literacy (LLND) evaluation helps identify any areas where you may need additional support to help you achieve your goals.