Course Catalogue

Applications for 2025 are now closed. Applications for 2026 will open in November 2025.

This qualification reflects the role of individuals who are job ready and competent in a wide range of information and communications technology (ICT) roles and apply a broad range of skills in varied work contexts, using problem solving skills and effective communication with others.

The skills required for these roles may include, but are not restricted to:

• database development: interpreting specifications, technical designs and flow charts, modifying software applications, constructing technical specifications from models and testing, and writing technical documents
• database maintenance: managing, cleaning, storing and verifying organisational data, and evaluating compliance with internal and external data ethics regulations and legislation
• networking: installing, configuring and testing networks and servers in organisations
• programming: building, testing and applying basic object-oriented language skills, user interfaces and software developments
• systems administration support: implementing maintenance procedures and support to help troubleshoot system applications
• web development: designing website layouts through textual and visual content transfer, search engine optimisation and simple markup language documents.

Occupations relevant to this qualification include:

• ICT Support technician
• ICT Helpdesk support
• Desktop deployment technician
• Network operation support
• Network support administrator
• Network operations technician
• Network technician

Preferred pathways for candidates considering this qualification may include:

• Completion of ICT30120 Certificate III in Information Technology, or other relevant qualifications; 

OR

• Demonstrated vocational experience in a range of IT work environments in a network support role, including administrator, manager, operations analyst, operations engineer/technician, or technician.

Students will participate in a pre-enrolment interview/quiz to determine if they have the required language, literacy and numeracy (LL&N) and digital literacy skills to successfully engage in the qualification and that the course selection is suitable.

To ensure you have the right skills and support to succeed in your course, a Language, Literacy, Numeracy and Digital Literacy (LLND) evaluation helps identify any areas where you may need additional support to help you achieve your goals.