Course Catalogue

Possible occupations relevant to this qualification include:

• IT Technician 
• Help Desk Officer
• Customer Service Representative (ICT) 
• Client Support Officer (ICT) 
• User Support Specialist 

There are no entry requirements into ICT30120 Certificate III in Information Technology however the preferred pathways for candidates considering this qualification may include: 

• Completion of ICT20120 Certificate II in Applied Digital Technologies, or other relevant qualifications. 
• Demonstrated vocational experience in a range of work environments using information technologies.

A Language, Literacy, Numeracy and Digital Literacy (LLND) evaluation helps identify any areas where you may need additional support to help you achieve your goals.

Required Resources
Students will have 24/7 access to assessments and learning resources on CDU's online learning platform Learnline. Before you can use Learnline however, you'll need to ensure that your computer has the correct setup.

Students are provided access to Brambling server upon the course commencement.

Hardware
When at a CDU campus, all hardware is on-site.

When studying away from campus, then the following hardware is recommended:

• Desktop or laptop
  • Minimum specifications for the device
  • Operating System - One you are comfortable with. Commonly Windows 10 or 11 64-Bit
  • Processor - 2GHz or faster (higher the better)
  • Memory/RAM - 8GB
  • Graphics Processor (GPU) - 4GB
  • Hard Disk/Storage - 256GB
• 2 monitors (desktop with 2 monitors or laptop with one (or two) externally connected monitor/s
• Internet access
• Headphones (with microphone)
• Microphone to interact with the classroom
• USB Drive (minimum 4GB)

Software
All software is provided when on campus via CDU devices.

When away from campus it is advised you have access to the following software:

• Packet Tracer (via netacad account login)
• Microsoft Visual Studio Code
• The latest version of Python