This advanced unit delves into the critical role of negotiation and conflict management in the workplace. You will explore the regulatory frameworks and develop strategic negotiation skills through team-based activities. The unit covers conflict dynamics and resolution methods, including mediation, negotiation, and advocacy, within business organisations and employment relations law. A key focus is placed on recognising and navigating cultural sensitivities and diverse perspectives, ensuring you are equipped to manage conflict in multicultural and globalised workplace environments.
Adopting a problem-based learning approach, the unit emphasises advanced communication skills essential for effective conflict resolution. Practical, group-based negotiations will prepare you for leadership roles in human resource management and industrial relations.
