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1.  
| Describe basic communication concepts for Social Work and Human Services professional practice including Health Science, Midwifery and Community Studies. |
2.  
| Apply knowledge and skills in giving and receiving feedback. |
3.  
| Identify communication micro skills and discuss how these impact upon empathy and rapport building. |
4.  
| Describe professional, personal and ethical values required for communication. |
5.  
| Discuss the ways diversity, power, gender, culture and values impact communication. |
6.  
| Identify barriers that can impede effective communication. |
7.  
| Reflect on their own communication style to identify the strengths and areas for development. |
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| Assessment Task | Value (of total mark) | Related Learning Outcome/s |
1.   |
Online quizzes (2 x 1 hour) |
40% |
1,2,3,4,5,6 |
2.   |
Communication Skills Essay (1000 words) |
30% |
1,2,3,5,6,7 |
3.   |
Reflective essay (1000 words) |
30% |
1,2,3,4,5,6,7 |
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